Full Terms and Conditions
We operate Love Casino as an online casino platform. This page sets out the rules that govern use of the site and the relationship between us and users. It explains account duties, who may register, acceptable and unacceptable conduct, general rules for bonuses and promotions, how deposits and withdrawals work, how disputes are handled and how we update these terms. Read this page before registering or wagering. Continued access or play constitutes acceptance of these conditions and any updates published here.
Account responsibilities
Keep your account details accurate and secure. Only one account per person is permitted. Use a valid email, real name and address. Passwords and authentication tokens must not be shared. Notify us immediately if you suspect unauthorised access. We may suspend or close accounts where fraud, chargebacks, account-sharing or suspicious activity is detected. Funds may be held pending verification and any required checks.
Eligibility requirements
Registration is available only to those who meet our eligibility rules. You must be at least 18 years old and resident in a jurisdiction where our services are permitted. Accounts from restricted territories will be closed and balances returned where allowed. Verification of age and identity is required before play and before any withdrawal. We reserve the right to refuse or restrict access in line with applicable law.
Acceptable use of the service
Use the platform for lawful gaming only. Prohibited conduct includes using automated tools or bots, attempting to manipulate game outcomes, opening multiple accounts to circumvent limits, money laundering, and any behaviour that harms the integrity of play or other users. Abuse of promotions, collusion at tables or any attempt to exploit system errors may lead to suspension, forfeiture of funds and closure.
Bonus and promotion rules - general principles
Bonuses and promotions are subject to specific terms available where the bonus is offered. General principles: offers may be limited by geography and account status; wagering requirements, maximum bet limits and game restrictions may apply; expiry dates and eligibility criteria are enforced; bonuses may be voided for suspected abuse. We may alter or withdraw promotions at any time in line with published rules.
Deposits and withdrawals
Payments are accepted by the methods shown in the cashier. Minimum and maximum amounts, processing times and any fees will be displayed at deposit or withdrawal. KYC checks are mandatory before the first withdrawal and may be required later. We may enforce deposit and withdrawal limits and require funds to be returned to the original payment method where required by law or policy. Withdrawals are processed in the order received and may be delayed for verification or compliance reasons.
Dispute handling
If you have a dispute raise it with customer support using the contact options in your account. Provide relevant account details and evidence. We will acknowledge and attempt to resolve disputes promptly. If a resolution cannot be reached through support, further escalation routes may be outlined in account help. Final decisions on account actions and payouts are taken in accordance with these terms and applicable law.
Updates to the terms
We may amend these terms from time to time. Changes will be published on the site and, where appropriate, notified by email. Continued use of the service after publication of changes signifies acceptance of the revised terms. Significant changes may require explicit consent or offer a notice period as required by applicable regulation. Check this page regularly for the current version.