Terms and conditions

LEGAL STATUS

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Our license number is 34389464EU, issued by Curaçao eGaming. We are authorized to operate in the United Kingdom, but we are not licensed by the UK Gambling Commission (UKGC).

REGISTRATION AND LOGIN PROCESS

To use our services, you must register for an account. The registration process involves the following steps:

  • Clicking on the "Sign Up" button;
  • Entering your email address and password;
  • Selecting your preferred currency;
  • Confirming that you are at least 18 years old and agree to our Terms and Conditions;
  • Verifying your email address by clicking on a link sent to you.

You must only register for one account per user. You must also confirm that you are not from a restricted country, including the United States of America and UKGC-blocklist jurisdictions.

Our system will automatically verify your email address and activate your account. This process typically takes less than five minutes.

GAMES AND SOFTWARE PROVIDERS

We offer a wide range of games provided by leading software companies, including Pragmatic Play, Evolution, NetEnt, Play’n GO, BGaming, Spribe, Red Tiger, Yggdrasil, and Quickspin.

Our library includes over 3,200 games across various categories, including slots, live casino, table games, crash games, and jackpots. Our top games include Sweet Bonanza (Pragmatic Play), Book of Dead (Play’n GO), Lightning Roulette (Evolution), Crash 2.0 (Spribe, provably fair), and Aztec Magic (BGaming).

BONUSES AND PROMOTIONS

We offer various bonuses and promotions to our customers. Our welcome bonus is 400% up to £4,000 + 125 free spins on Book of Dead, with a minimum deposit of £20.

To activate your welcome bonus, you must enter the code "LOVESTAR" at the time of your first deposit. The wagering requirement for this bonus is 50 times the bonus amount, with a maximum bet of £5.

We also offer recurring promotions, including:

  • A weekly reload bonus of 50% up to £500, activated by entering the code "RELOAD50";
  • A cashback offer of 10% on your weekly losses, up to £200;
  • A reload bonus of 100% up to £200 on Fridays, activated by entering the code "FRIDAY100";
  • Free spins on Starburst every week.

VIP AND/OR LOYALTY PROGRAM

We operate a loyalty program that rewards our most loyal customers with exclusive benefits and bonuses. Our loyalty tiers are:

  • Bronze: 1% cashback;
  • Silver: 1.5% cashback;
  • Gold: 2% cashback;
  • Platinum: 3% cashback;
  • Diamond: 5% cashback.

To qualify for our loyalty program, you must accumulate points by placing bets on our games. You will receive one point for every £10 bet placed. You can redeem your points for bonus funds at a rate of 1:1.

PAYMENT METHODS AND BANKING TERMS

We accept various payment methods, including:

  • Visa and MasterCard (minimum £20, maximum £5,000);
  • Skrill and Neteller (minimum £20, maximum £2,500);
  • Trustly (minimum £20, maximum £10,000);
  • Cryptocurrencies (Bitcoin, Ethereum, USDT).

Our withdrawal methods include:

  • Bank transfer (minimum £30, maximum £5,000);
  • E-wallets (minimum £20, maximum £2,500);
  • Cryptocurrencies.

KEY TERMS AND CONDITIONS

The following terms and conditions apply to all users of our services:

  • The minimum deposit is £20;
  • The maximum bet is £5;
  • The wagering requirement for bonuses is 50 times the bonus amount;
  • We reserve the right to restrict or limit access to our services at any time.

MOBILE AND TECHNICAL FEATURES

Our mobile app is available on iOS and Android devices, with a download size of approximately 80MB/90MB. Our mobile browser version is optimized for responsive HTML5, with a load time of less than one second.

SECURITY AND FAIR PLAY

We take the security and fairness of our games seriously. Our systems are protected by SSL encryption via Cloudflare and DDoS protection by Imperva.

Our Random Number Generator (RNG) has been audited by iTech Labs, and our live games have been audited by eCOGRA. We also offer provably fair crash games provided by Spribe.

RESPONSIBLE GAMBLING FEATURES

We offer various responsible gambling tools to help you manage your betting habits, including:

  • Deposit limits;
  • Session time reminders;
  • Permanent self-exclusion;
  • Cool-off periods (24 hours – 6 months).

ADVANTAGES AND DISADVANTAGES

Our advantages include a massive welcome package, cryptocurrency options, and non-GamStop access for UK players. However, we are not licensed by the UKGC, which may be a disadvantage for some users.

GENERAL CASINO INFORMATION

Our casino is operated by Love Casino N.V., with its principal place of business in Curaçao. We were founded in 2023 and operate under license number 34389464EU. Our supported languages include English, German, French, Spanish, Russian, and others. Our accepted countries include the United Kingdom, European Union, Canada, Australia, and others.