Privacy Policy

At Love Casino, we respect your privacy and handle personal information with care. This Privacy Policy explains what information we collect when you use our website and casino services, how we use it, and the steps taken to protect it. It also describes when information may be shared and the choices available to you, including requests to access, correct or delete your data. Please read this policy alongside our Terms and Conditions. By using our services, you acknowledge that information may be handled as described here, subject to applicable data protection laws.

Information We Collect

We may collect personal details you provide when registering or using your account, such as your name, date of birth, email address, telephone number and postal address. To verify your identity or process withdrawals, we may request identity documents, proof of address or information about the source of funds.

We also collect transactional information, including deposits, withdrawals, payment method details and account activity. Technical information may include your IP address, device and browser details, and information about how you access the website. Game and account records may include your play history and preferences.

How We Use Information

We use information to create and manage accounts, provide casino services, process payments and verify identity. It may also be used to respond to support requests, maintain account security, apply account limits and meet legal or regulatory obligations.

Technical and activity information helps us maintain the website, troubleshoot issues and identify activity that may breach our Terms and Conditions. We use personal information only for relevant purposes and retain it for as long as needed for those purposes or as required by law.

Data Protection and Security

We use safeguards intended to protect account and personal information from unauthorised access, loss or misuse. Data sent between your device and our website is protected using TLS encryption. No method of electronic transmission or storage can be guaranteed to be completely secure, so keep your password private and contact us if you suspect unauthorised access to your account.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential site functions, remember preferences and understand website use. You can manage cookies through your browser settings. Blocking some cookies may affect account or website functionality. Where applicable, consent choices can be changed through the available cookie settings.

Sharing Information

We may share relevant information with service providers that support payment processing, identity verification, website operations or customer support. Information may also be disclosed to regulators, law enforcement or other parties when required by law, or where necessary to protect our rights and the security of users. We do not authorise service providers to use shared information for purposes unrelated to their services for us.

Your Data Rights

Depending on applicable law, you may request access to your personal information, ask us to correct inaccurate details or request deletion. You may also have the right to object to or restrict certain processing. Some information may need to be retained where legal or regulatory requirements apply. To make a request, contact our customer support team. We may need to verify your identity before responding.

Policy Updates

We may update this Privacy Policy when our services or legal requirements change. The revised version will be published on our website with an updated effective date. Please review this page periodically. Continued use of our services after an update is subject to the revised policy.