Responsible Gambling

At Love Casino, we want gambling to remain a form of entertainment, not a source of harm. Love Casino Responsible Gambling means giving you practical ways to manage your activity, take a break or stop playing. Set limits that fit your circumstances and review them regularly. Gambling is for adults only, and it should never be used to make money or deal with financial pressure. If play is affecting your wellbeing, relationships or finances, step away and seek support. You can find account controls and help resources in the Responsible Gambling section.

Our approach to player protection

Your wellbeing comes first. Gambling should stay within limits you can afford, and you should never feel under pressure to continue. Take breaks, keep track of time and spending, and do not gamble when distressed or under the influence of alcohol or drugs.

Love Casino provides account controls to help you manage your play. If you are concerned about your gambling, use the available tools and contact a support organisation for confidential help.

Tools to manage your play

Deposit and loss limits

Set a deposit limit before you play and choose an amount that fits your budget. Limits can be set for daily, weekly or monthly periods. Lower limits take effect straight away; increases have a seven-day waiting period.

Decide in advance how much you are prepared to lose. A loss limit is a personal boundary, not a target. Stop when you reach it, and do not increase it to recover losses.

Time-outs and self-exclusion

Use a time-out if you need a short break. Available options include 15 minutes, one hour, four hours or 24 hours. Cooling-off periods of 24 hours, seven days or 30 days are also available.

If you need longer-term support, choose self-exclusion for five years or for life. During self-exclusion, you cannot access your account. You can also register with GAMSTOP to exclude yourself from participating UK-licensed gambling websites.

Recognising when gambling may be a problem

It may be time to seek help if you are spending more time or money than planned, chasing losses, borrowing to gamble or hiding your gambling from people close to you. Other signs include feeling anxious or irritable when not gambling, struggling to stop, or letting gambling affect work, sleep or relationships.

You do not need to wait until things feel out of control. Consider talking to someone you trust and taking a break from gambling.

Ways to stay in control

Set a budget and time limit before you start. Keep gambling separate from essential bills and never use borrowed money. Take regular breaks, avoid chasing losses and stop when your time or spending limit is reached. If gambling stops feeling enjoyable, log out and use a time-out or self-exclusion.

Support and advice

For confidential support in the UK, contact GamCare on 0808 8020 133 or visit gamcare.org.uk. GambleAware offers information and support at begambleaware.org. To self-exclude across participating UK-licensed operators, visit gamstop.co.uk.

If you are worried about your gambling, reaching out is a positive first step. You can also speak with your GP or a trusted person. Support is available whether you are seeking advice for yourself or someone else.